Privacy Policy

We collect information you provide directly, information generated when you use the service, and limited technical information needed to keep the platform reliable.

• Account information: name, email address, phone number, organization details, and login credentials.
• Business content: contact details, business card data, notes, tags, follow-ups, campaign information, and other content you choose to store or process.
• Usage information: scans, feature usage, subscription activity, device information, browser details, and basic diagnostic logs.
• Payment information: billing and transaction details handled by our payment providers. We do not store complete payment card numbers.

We use information to provide, maintain, and improve Smart Marketing AI Assistant. This includes:

• Creating and managing your account and subscription.
• Processing uploaded documents and extracting business card information at your direction.
• Providing contact management, reminders, analytics, campaigns, and AI-assisted features.
• Responding to support requests and communicating service updates.
• Detecting fraud, protecting accounts, enforcing our terms, and maintaining platform security.
• Understanding aggregate usage so we can improve performance and product quality.

We do not sell your personal information. We do not use your private business content to train general-purpose models without your permission.

When you use scanning or AI-assisted features, the content you submit may be processed by our infrastructure and carefully selected service providers acting on our behalf. We use those providers only to deliver the requested feature, apply appropriate contractual protections, and limit access to what is necessary. You are responsible for ensuring that you have the right to upload and process information contained in your documents.

We share information only as needed to operate the service or meet legal obligations. This may include:

• Service providers that host infrastructure, process payments, send email, provide analytics, or support AI and document processing.
• Authorized members of your organization when you enable shared access or collaboration features.
• Authorities or other parties when required by law, legal process, or to protect the rights and safety of our users and service.
• A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to applicable confidentiality obligations.

We retain information for as long as your account is active, as needed to provide the service, or as required for legitimate business and legal purposes. We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security, so please use a strong password and notify us promptly about suspected unauthorized access.

We may use cookies and similar technologies to keep you signed in, remember preferences, understand service usage, and protect against abuse. You can control cookies through your browser settings, though disabling essential cookies may affect functionality. We do not use cookies to sell or broker your personal information.

Depending on where you live, you may have rights to access, correct, export, restrict, or delete personal information, or to object to certain processing. You can update many account details from your profile page. To request access, correction, deletion, or a copy of your information, contact us using the details below. We may need to verify your identity before completing a request.

Smart Marketing AI Assistant is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable privacy laws.

We may update this Privacy Policy as the service or legal requirements change. We will post the updated version on this page and revise the effective date. Material changes may also be communicated through the service or by email where appropriate.

If you have questions or privacy requests, contact the Smart Marketing AI Assistant team at privacy@smartmarketing.ai. If your organization has an account administrator, you may also contact them about access to shared business data.